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	<title>Comments on: Palm Problems: Pt 1: Reset Loops, Crashes</title>
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	<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/</link>
	<description>Discover a world of mobile possibilities in the palm of your hand.  Covering everything technology through tutorials, reviews, editorials and FREE stuff since Oct 2005 with a focus on services in the USA</description>
	<pubDate>Fri, 18 May 2012 05:09:41 +0000</pubDate>
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		<item>
		<title>By: admin</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-40</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Wed, 18 Jul 2007 22:28:39 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-40</guid>
		<description>Not surprising that betas cause problems, as they are normally not fully tested.  I was thinking that you weren't going to go through such an exhaustive process but it looked like you were on a mission.  Glad to hear that you've gotten things worked out.  As I've said, the best way to figure out what's causing the problem is to re-install one by one and doing a hotsync.

Or, for me, specifically, I'd just do a backup (as mentioned in the beginning of this post) BEFORE I install the new app.  That works best for me.  Less hair pulling experiences since I do some beta testing from time to time.

Thanks for sharing your experience and solution!</description>
		<content:encoded><![CDATA[<p>Not surprising that betas cause problems, as they are normally not fully tested.  I was thinking that you weren&#8217;t going to go through such an exhaustive process but it looked like you were on a mission.  Glad to hear that you&#8217;ve gotten things worked out.  As I&#8217;ve said, the best way to figure out what&#8217;s causing the problem is to re-install one by one and doing a hotsync.</p>
<p>Or, for me, specifically, I&#8217;d just do a backup (as mentioned in the beginning of this post) BEFORE I install the new app.  That works best for me.  Less hair pulling experiences since I do some beta testing from time to time.</p>
<p>Thanks for sharing your experience and solution!</p>
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		<title>By: mdspiro</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-39</link>
		<dc:creator>mdspiro</dc:creator>
		<pubDate>Mon, 16 Jul 2007 15:31:30 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-39</guid>
		<description>I finally cured my problem!  Here's how I did it: First, I made a list of every application I had on my TX (by category / screen) that I wanted to restore. Then I did a Hard Reset and renamed the old Backup Folder on my computer. Once the TX was empty and clean again, I went into that renamed backup folder and simply double-clicked on each of the program files that matched my list of prior applications. I did it in small groups, hot-syncing in between. Those old applications got re-loaded onto the TX upon each Hot-Sync. After each small group was restored, I moved them from the old renamed Backup Folder into another folder I created named "Restored Files" (just so I could see what was left in the main folder). By doing this over and over I eventually re-installed pretty much everything that was there before my problems started. Once I had it back to where I wanted it, I create a clean backup file on an SD card using NVBackup to avoid having to go through this whole process again, should the need arise.  Needless to say, I'm a new fan of NVBackup!

By the way ... in one of the other forums I posted in, someone said that there was a problem with an older beta of Universe which caused NVFS corruption.</description>
		<content:encoded><![CDATA[<p>I finally cured my problem!  Here&#8217;s how I did it: First, I made a list of every application I had on my TX (by category / screen) that I wanted to restore. Then I did a Hard Reset and renamed the old Backup Folder on my computer. Once the TX was empty and clean again, I went into that renamed backup folder and simply double-clicked on each of the program files that matched my list of prior applications. I did it in small groups, hot-syncing in between. Those old applications got re-loaded onto the TX upon each Hot-Sync. After each small group was restored, I moved them from the old renamed Backup Folder into another folder I created named &#8220;Restored Files&#8221; (just so I could see what was left in the main folder). By doing this over and over I eventually re-installed pretty much everything that was there before my problems started. Once I had it back to where I wanted it, I create a clean backup file on an SD card using NVBackup to avoid having to go through this whole process again, should the need arise.  Needless to say, I&#8217;m a new fan of NVBackup!</p>
<p>By the way &#8230; in one of the other forums I posted in, someone said that there was a problem with an older beta of Universe which caused NVFS corruption.</p>
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		<title>By: admin</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-38</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Fri, 29 Jun 2007 19:43:29 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-38</guid>
		<description>Thanks for taking the time to leave your comment and the kind words on the site, mdspiro.  If you already have used FileZ, you may want to check for the preferences area and see if you can delete anything related to Universe3. Go into "View Preferences" in FileZ and then go down the list and see if you can recognize what is related to Universe3.  You may want to contact the developer of Universe3 and see if he can provide you with the file associated with the program as well as the creatorIDs to help you figure out which files to delete.  Or just search through forums for the info.

I personally find that the best preventative way to avoid installation problems is to do a backup before installing anything new so that you can do a hard reset and restore if you encounter problems.  I have updated my posting today to reflect this info (I originally thought I had written it already but I guess not).  If you do not have a backup program yet, I'd strongly suggest you do so.  &lt;a href="http://www.palmgear.com/?xyz=121637" rel="nofollow"&gt;NVBackup&lt;/a&gt; is a great freeware you may want to check out. I personally love RescoBackup myself.

You may also want to go into your C:\Program Files\Palm\YourHotsyncID\Backup folder and sort a listing of all files according to date and see if you want to try deleting (or moving them to another folder) based on their date (obviously the newest ones would be what you may be looking for).

As I've mentioned, preventative measures I've found is probably the best and backups is essential for this.

You may also want to install an uninstaller app like Uninstall manager or Destaller and then re-install Universe3 and uninstall it again.  It may be able to get rid of the files.  And don't forget to delete the extra files associated with Universe 3 like GIFLib.prc .  

And try posting your question and problems at the many Palm forums I've provided at the LINKS section off on the left sidebar.  You'll get a lot of responses and hopefully will get a helpful answer there!

Good luck!</description>
		<content:encoded><![CDATA[<p>Thanks for taking the time to leave your comment and the kind words on the site, mdspiro.  If you already have used FileZ, you may want to check for the preferences area and see if you can delete anything related to Universe3. Go into &#8220;View Preferences&#8221; in FileZ and then go down the list and see if you can recognize what is related to Universe3.  You may want to contact the developer of Universe3 and see if he can provide you with the file associated with the program as well as the creatorIDs to help you figure out which files to delete.  Or just search through forums for the info.</p>
<p>I personally find that the best preventative way to avoid installation problems is to do a backup before installing anything new so that you can do a hard reset and restore if you encounter problems.  I have updated my posting today to reflect this info (I originally thought I had written it already but I guess not).  If you do not have a backup program yet, I&#8217;d strongly suggest you do so.  <a href="http://www.palmgear.com/?xyz=121637" rel="nofollow">NVBackup</a> is a great freeware you may want to check out. I personally love RescoBackup myself.</p>
<p>You may also want to go into your C:\Program Files\Palm\YourHotsyncID\Backup folder and sort a listing of all files according to date and see if you want to try deleting (or moving them to another folder) based on their date (obviously the newest ones would be what you may be looking for).</p>
<p>As I&#8217;ve mentioned, preventative measures I&#8217;ve found is probably the best and backups is essential for this.</p>
<p>You may also want to install an uninstaller app like Uninstall manager or Destaller and then re-install Universe3 and uninstall it again.  It may be able to get rid of the files.  And don&#8217;t forget to delete the extra files associated with Universe 3 like GIFLib.prc .  </p>
<p>And try posting your question and problems at the many Palm forums I&#8217;ve provided at the LINKS section off on the left sidebar.  You&#8217;ll get a lot of responses and hopefully will get a helpful answer there!</p>
<p>Good luck!</p>
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		<title>By: mdspiro</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-37</link>
		<dc:creator>mdspiro</dc:creator>
		<pubDate>Fri, 29 Jun 2007 18:07:52 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-37</guid>
		<description>Thanks for your great website -- I've read your Palm blogs in the past, and you're the best source of Palm info I've ever seen!

My TX was doing fine for amost a year -- rarely crashing even though I have a ton of 3rd party applications, and games utilities.  I love it!  Recently I tried installing a Browser alternative called Universe 3.  Right away it caused multiple crashes, so I immediately un-installed it and all of it's related files (using FileZ).  The problem it has left me with is that now whenever I use Blazer or AvantGo, touching the "down" button immediately causes a soft reset.  It also crashes when I try to pull down any menu in AvantGo.  My TX also now randomly resets itself when I'm doing nothing at all!  And it also resets at the end of every HotSync.  I've tried the Hard Factory Reset twice now -- and the problems come back every time I restore my files with the first HotSync.  I've also deleted and re-installed clean versions of AvanGo from their website -- no change.  Can you suggest any specific file (perhaps a preference file?) that I can try deleting to cure this problem?  Short of starting from scratch and re-installing every single one of my dozens and dozens of programs one at a time, I'm at a loss!

Any help you can provide would be greatly appreciated.  Thanks.

Michael</description>
		<content:encoded><![CDATA[<p>Thanks for your great website &#8212; I&#8217;ve read your Palm blogs in the past, and you&#8217;re the best source of Palm info I&#8217;ve ever seen!</p>
<p>My TX was doing fine for amost a year &#8212; rarely crashing even though I have a ton of 3rd party applications, and games utilities.  I love it!  Recently I tried installing a Browser alternative called Universe 3.  Right away it caused multiple crashes, so I immediately un-installed it and all of it&#8217;s related files (using FileZ).  The problem it has left me with is that now whenever I use Blazer or AvantGo, touching the &#8220;down&#8221; button immediately causes a soft reset.  It also crashes when I try to pull down any menu in AvantGo.  My TX also now randomly resets itself when I&#8217;m doing nothing at all!  And it also resets at the end of every HotSync.  I&#8217;ve tried the Hard Factory Reset twice now &#8212; and the problems come back every time I restore my files with the first HotSync.  I&#8217;ve also deleted and re-installed clean versions of AvanGo from their website &#8212; no change.  Can you suggest any specific file (perhaps a preference file?) that I can try deleting to cure this problem?  Short of starting from scratch and re-installing every single one of my dozens and dozens of programs one at a time, I&#8217;m at a loss!</p>
<p>Any help you can provide would be greatly appreciated.  Thanks.</p>
<p>Michael</p>
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	<item>
		<title>By: admin</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-36</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 19 Oct 2006 17:26:11 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-36</guid>
		<description>You're very welcome.  Glad to hear that the posting helped you.  Since you own a Zire, you may also want to make sure you make a copy of your HotsyncID folder just before you do a hotsync.  That way, even if something happens that screws up or wipes out data and files, that you still have a "backup"

By that, I mean, copy the entire:

&lt;b&gt;C:\Program Files\Palm\YourHotsyncID\&lt;/b&gt;  (replace the YourHotsyncID with whatever it is for yours)

folder and put it somewhere else on your computer.

If you ever encounter problems, you can paste the folder back there and replace it and go back to a previous backup.

Also, make sure to change the Hotsync Manager to &lt;b&gt;"Desktop overwrites Handheld"&lt;/b&gt; before doing the hotsync, only if you are encountering problems and want to revert back to that older archive.

Not perfect, but should work.</description>
		<content:encoded><![CDATA[<p>You&#8217;re very welcome.  Glad to hear that the posting helped you.  Since you own a Zire, you may also want to make sure you make a copy of your HotsyncID folder just before you do a hotsync.  That way, even if something happens that screws up or wipes out data and files, that you still have a &#8220;backup&#8221;</p>
<p>By that, I mean, copy the entire:</p>
<p><b>C:\Program Files\Palm\YourHotsyncID\</b>  (replace the YourHotsyncID with whatever it is for yours)</p>
<p>folder and put it somewhere else on your computer.</p>
<p>If you ever encounter problems, you can paste the folder back there and replace it and go back to a previous backup.</p>
<p>Also, make sure to change the Hotsync Manager to <b>&#8220;Desktop overwrites Handheld&#8221;</b> before doing the hotsync, only if you are encountering problems and want to revert back to that older archive.</p>
<p>Not perfect, but should work.</p>
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		<title>By: Jen</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-35</link>
		<dc:creator>Jen</dc:creator>
		<pubDate>Thu, 19 Oct 2006 13:18:44 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-35</guid>
		<description>Thanks so much for the help, I have a Zire, very basic but mine had frozen.  The soft reset worked great!  I was really worried that something was seriously wrong, I feel like I have my whole life in my palm.  Also, I have not hotsyncd with my pc in ages so this was a reminder to do so.

Thanks again!</description>
		<content:encoded><![CDATA[<p>Thanks so much for the help, I have a Zire, very basic but mine had frozen.  The soft reset worked great!  I was really worried that something was seriously wrong, I feel like I have my whole life in my palm.  Also, I have not hotsyncd with my pc in ages so this was a reminder to do so.</p>
<p>Thanks again!</p>
]]></content:encoded>
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	<item>
		<title>By: admin</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-34</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Tue, 22 Aug 2006 02:04:10 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-34</guid>
		<description>You're very welcome.  Glad to hear that you got things working again.  I will be providing a video of how to do the various resets probably in tomorrow's posting or in the coming days.

Thanks for taking the time to leave your comments and for reading.</description>
		<content:encoded><![CDATA[<p>You&#8217;re very welcome.  Glad to hear that you got things working again.  I will be providing a video of how to do the various resets probably in tomorrow&#8217;s posting or in the coming days.</p>
<p>Thanks for taking the time to leave your comments and for reading.</p>
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		<title>By: Wes</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-33</link>
		<dc:creator>Wes</dc:creator>
		<pubDate>Mon, 21 Aug 2006 17:20:38 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-33</guid>
		<description>The hard reset is just what I needed. I was frustrated because, I thought the Palm Zire 31, which I purchased 13 months ago, was toast, as I couldn't use the touch screen anymore. But the hard reset cured my problem (whatever that was). Thanks for the great, easy-to-follow steps.

Wes</description>
		<content:encoded><![CDATA[<p>The hard reset is just what I needed. I was frustrated because, I thought the Palm Zire 31, which I purchased 13 months ago, was toast, as I couldn&#8217;t use the touch screen anymore. But the hard reset cured my problem (whatever that was). Thanks for the great, easy-to-follow steps.</p>
<p>Wes</p>
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	<item>
		<title>By: admin</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-32</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Wed, 16 Aug 2006 20:10:15 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-32</guid>
		<description>You may want to try to figure out what you've recently installed that may be responsible for turning on the Palm and draining the battery.  Most of the time, it's due to a particular program that's the culprit.

I'd suggest moving your Solitaire game completely over to the card and test whether this still happens and making sure that no remnants of it is still in RAM.

Also, check out &lt;a href="http://www.freeware-palm.com/download-noalarms.html" rel="nofollow"&gt;NoAlarms&lt;/a&gt; and see what alarms or events are scheduled to turn on the Palm.  A lot of people have noticed that VersaMail or other programs tend to try to connect to the internet at odd hours of the morning.</description>
		<content:encoded><![CDATA[<p>You may want to try to figure out what you&#8217;ve recently installed that may be responsible for turning on the Palm and draining the battery.  Most of the time, it&#8217;s due to a particular program that&#8217;s the culprit.</p>
<p>I&#8217;d suggest moving your Solitaire game completely over to the card and test whether this still happens and making sure that no remnants of it is still in RAM.</p>
<p>Also, check out <a href="http://www.freeware-palm.com/download-noalarms.html" rel="nofollow">NoAlarms</a> and see what alarms or events are scheduled to turn on the Palm.  A lot of people have noticed that VersaMail or other programs tend to try to connect to the internet at odd hours of the morning.</p>
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		<title>By: Dwayne Zon</title>
		<link>http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-31</link>
		<dc:creator>Dwayne Zon</dc:creator>
		<pubDate>Wed, 16 Aug 2006 19:59:31 +0000</pubDate>
		<guid isPermaLink="false">http://palmdiscovery.com/2005/11/28/palm-problems-pt-1-reset-loops-crashes/#comment-31</guid>
		<description>I recently purchased a TX and I have consistently noticed that if I have used the Solitaire game during the day and then turn the device off, come morning I cannot power on without a soft reset. Additionally, the battery is drained, as if was running all night. I was looking for something to "close applications" just to insure that the device is really sleeping over night. Anybody else had experince with applications not really sleeping and draining the battery?</description>
		<content:encoded><![CDATA[<p>I recently purchased a TX and I have consistently noticed that if I have used the Solitaire game during the day and then turn the device off, come morning I cannot power on without a soft reset. Additionally, the battery is drained, as if was running all night. I was looking for something to &#8220;close applications&#8221; just to insure that the device is really sleeping over night. Anybody else had experince with applications not really sleeping and draining the battery?</p>
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