Comments on: Reclaim Your Entertainment Center Control On The Treo 650 With NoviiBlaster http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/ Discover a world of mobile possibilities in the palm of your hand. Covering everything technology through tutorials, reviews, editorials and FREE stuff since Oct 2005 with a focus on services in the USA Mon, 21 May 2012 17:49:26 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Bruce Davies http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-147 Bruce Davies Tue, 06 Mar 2007 15:05:07 +0000 http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-147 Thanks for your reply - you seem to agree completely with my sentiments. I think the best advice for a reader would be for them to disregard much of what we both say (much of your review simply repeats Novii's marketing, and I'm clearly a disgruntled user), but look at the feedback the company receives on its forum - much of which is two years old and little of which is responded to. It really is a shame - their product is SO nearly ideal, it feels a crime to see it mismanaged so - but let everyone draw their own conclusions! I will congratulate the company on allowing users to freely express themselves via their forum, but I suspect the content reflects disastrously on them; as they seem unable to respond to customer feedback, I can only forsee one of two outcomes: 1) The forum disappears (to prevent further damage to their reputation), or 2) The company disappears before the forum has a chance to... Real shame - someone sometime had a great idea at Novii. Thanks for your reply - you seem to agree completely with my sentiments.

I think the best advice for a reader would be for them to disregard much of what we both say (much of your review simply repeats Novii’s marketing, and I’m clearly a disgruntled user), but look at the feedback the company receives on its forum - much of which is two years old and little of which is responded to. It really is a shame - their product is SO nearly ideal, it feels a crime to see it mismanaged so - but let everyone draw their own conclusions!
I will congratulate the company on allowing users to freely express themselves via their forum, but I suspect the content reflects disastrously on them; as they seem unable to respond to customer feedback, I can only forsee one of two outcomes: 1) The forum disappears (to prevent further damage to their reputation), or 2) The company disappears before the forum has a chance to…

Real shame - someone sometime had a great idea at Novii.

]]> By: admin http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-146 admin Tue, 06 Mar 2007 01:41:24 +0000 http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-146 Thank you for taking the time to leave your comment. I have mentioned repeatedly that there are <b>limited database codes</b> in the Blaster AND that it <b>did not offer the "learning" capability</b> AND <b>did not support importing of the Novii Remote database</b>. I agree that this is a major limitation of the product and I do hope that they will address it as I've already mentioned in my posting. But, it does work. Again, keep in mind that this product was released in 2005 and there have been many new media components that has come out since then. I would suggest contacting Novii Media regarding the ability to return the product for exchange before purchasing so that you are assured that you can return it should it not work for you. Thank you for taking the time to leave your comment. I have mentioned repeatedly that there are limited database codes in the Blaster AND that it did not offer the “learning” capability AND did not support importing of the Novii Remote database. I agree that this is a major limitation of the product and I do hope that they will address it as I’ve already mentioned in my posting. But, it does work. Again, keep in mind that this product was released in 2005 and there have been many new media components that has come out since then. I would suggest contacting Novii Media regarding the ability to return the product for exchange before purchasing so that you are assured that you can return it should it not work for you.

]]> By: Bruce Davies http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-145 Bruce Davies Tue, 06 Mar 2007 01:06:52 +0000 http://palmdiscovery.com/2007/03/05/reclaim-your-entertainment-center-control-on-the-treo-650-with-noviiblaster/#comment-145 I only wish this product was as successful as the hype would suggest. The inability to expand the database or learn, when such facilities are offered by the company's lesser offerings is a severe limitation. I couldn't control all of the 5 devices I would need a remote to control in order to be 'universal'. I've since exposed the device to half a dozen friends (in the hope of selling it on!) and they all suffered the same limitation, to lesser or greater extent. A visit to the company's website and a read of their forum will indicate that many owners share this experience. I would recommend that anyone thinking of buying this device checks if it will support their specific models. Once done to satisfaction, do buy, because it's a very well made, very handy device, and the concept is fantastic. Unfortunately, for a company that understands the benefits of learning and expanding a database, to release a premium product with neither of these functions is poor execution of an otherwise impressive concept. I'm clearly not a satisfied customer, and the company would do well to learn how to handle criticism, as I have been appalled at the way the company has treated me, when I have previously made these points to them. On this topic, do ensure it does what you need when buying - myself and other customers have been promised the missing functionality almost since the unit was introduced, and we're still waiting. I only wish this product was as successful as the hype would suggest. The inability to expand the database or learn, when such facilities are offered by the company’s lesser offerings is a severe limitation. I couldn’t control all of the 5 devices I would need a remote to control in order to be ‘universal’. I’ve since exposed the device to half a dozen friends (in the hope of selling it on!) and they all suffered the same limitation, to lesser or greater extent. A visit to the company’s website and a read of their forum will indicate that many owners share this experience. I would recommend that anyone thinking of buying this device checks if it will support their specific models. Once done to satisfaction, do buy, because it’s a very well made, very handy device, and the concept is fantastic. Unfortunately, for a company that understands the benefits of learning and expanding a database, to release a premium product with neither of these functions is poor execution of an otherwise impressive concept. I’m clearly not a satisfied customer, and the company would do well to learn how to handle criticism, as I have been appalled at the way the company has treated me, when I have previously made these points to them. On this topic, do ensure it does what you need when buying - myself and other customers have been promised the missing functionality almost since the unit was introduced, and we’re still waiting.

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